Reconice Srl confirms and increases its commitment to security and business continuity.
Achieved ISO/IEC 27017, ISO/IEC 27018, and ISO 22301 certifications.
Reconice Srl, a leading voice reporting company for the healthcare sector, proudly announces the extension of its ISO/IEC 27001 certification to include ISO/IEC 27017 (information security in cloud services) and ISO/IEC 27018 (personal data protection in the cloud), as well as the achievement of the prestigious ISO 22301 certification for business continuity management.
In the world of digital healthcare, reliability, security, and regulatory compliance are not just "pluses," but essential requirements. Companies that provide voice reporting systems manage sensitive clinical data (reports) and support critical workflows that affect patient health. Therefore, ISO certifications represent a concrete guarantee of quality and safety for healthcare facilities that rely on certified companies.
A certified quality system (ISO 9001)
ISO 9001 certifies that the organization operates according to a quality management system capable of ensuring efficient, traceable processes that are geared toward continuous improvement. This is an important signal for any healthcare facility seeking reliable and structured suppliers, in line with the standards required by the ANAC guidelines on supplier procurement and monitoring.
Data Protection and Information Security (ISO/IEC 27001, 27017, 27018)
Health data protection is regulated in Italy by EU Regulation 2016/679 (GDPR), the Privacy Code (Legislative Decree 196/2003, as amended by Legislative Decree 101/2018), and industry-specific regulations (e.g., AgID Guidelines for Cloud Services). The following ISO certifications ensure compliance with these requirements:
- ISO/IEC 27001: Information security management system, which ensures data confidentiality, integrity, and availability.
- ISO/IEC 27017: Extension for cloud services security, essential for voice solutions delivered in public or hybrid cloud environments.
- ISO/IEC 27018: Certification focused on the protection of personal data in the cloud, in full compliance with the GDPR.
These certifications not only demonstrate the company's technical ability to manage and protect data, but also to ensure contractual relationships in a compliant, transparent, and auditable manner—a key aspect in public contracts and regional accreditations.
Ensuring business continuity (ISO 22301)
In healthcare, service interruptions can compromise clinical and diagnostic activities. ISO 22301 certifies the adoption of a Business Continuity Management System (BCMS), i.e., a structured plan to ensure service availability, even in the event of critical events (technical failures, cyber attacks, natural disasters). This also meets the requirements of public sector cybersecurity regulations (e.g., national cybersecurity strategy, obligations set forth by ACN).
Choosing a certified provider means:
Being sure you're entrusting your service to reliable partners who comply with complex and stringent regulations.
Reduce legal and reputational risks, thanks to certified security and data protection systems.
Facilitate audits and inspections, thanks to documented, controlled, and traceable processes.
In a context where technological innovation must go hand in hand with regulatory compliance, ISO 9001, 27001, 27017, 27018, and 22301 certifications represent proof of credibility and reliability. For a healthcare facility, choosing a certified voice reporting provider means choosing quality, safety, and continuity of service, protecting patients and healthcare professionals.
"These certifications reinforce our commitment to security, privacy, and reliability. They're not a milestone, but a concrete promise to our partners and customers."
Marco Biraghi, CEO Reconice Srl
reconice, security by design